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Book4Time Wait List Functionality

Updated today

If your business uses Book4Time for Activities bookings, you can now enable a Waitlist feature.

This enhancement ensures that fully booked time slots still appear in the Member Portal’s availability search and allows members to join a waitlist, managed through the Book4Time admin.

How It Works

Without Waitlist Enabled:

  • Fully booked time slots do not appear when members search for availability.

  • Members are unaware of these time slots and cannot take further action.

With Waitlist Enabled:

  • Fully booked time slots do appear in the search results.

  • Members can select the time slot and will see an option to join the waitlist.

  • Waitlist management is handled directly inside the Book4Time Admin Dashboard.

How to Enable

  1. Go to the Control Panel → Specific Scheduler Settings

  2. Locate the Book4Time Waitlist Toggle

  3. Switch the toggle ON to enable waitlist functionality

  4. Save your settings

⚠️ Note: This applies only to clubs using Book4Time for activity bookings. Other modules or schedulers are not affected.


Admin Experience (Book4Time)

  • When a member joins the waitlist, their information is added to the corresponding time slot's waitlist queue in Book4Time Admin.

  • Staff can view, manage, and promote members from the waitlist as slots open up.

Member Experience

  • When a member searches for availability, they will see the fully booked slot with a waitlist tag

  • If the slot is selected, the UI will reflect that they are joining a Waitlist instead of booking the slot

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