Help a user access Peoplevine

Follow these steps to properly reset a user password and get them access to the platform.

Jordan Gilman avatar
Written by Jordan Gilman
Updated over a week ago

This tutorial is only for Admin users.

  1.  Go to Manage Users under the Settings/Company Menu

  2. You might need to filter by status to find the person if they haven't logged in before.  You can set this to Pending or Select All.

3. Click on Edit to edit their user profile.  Scroll to the password section and enter a temporary password for them.
4. Make sure you set their status to Change Password in order to ensure they update their password.

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