Peoplevine has a default password reset flow, which is triggered when the user clicks on 'forgot password' from the login screen. Once they have entered their email address, an email is sent to them with a CT to reset their password.

Override default email

Use magic-link

Reset password from the control panel


Override default email

If you would like to change the text in our default email, here's how you can create your own:

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You can use the HAPI tag {@[email protected]} if you would like to personalise the email to the user.

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Use a magic-link instead of a password

Let's say you don't want people to have to enter a password to login, then you can create a custom landing page, form and newsletter notification to send your customers a magic link to login.  To set this up, follow these steps:

  1. Setup a new form that simply asks for their e-mail address, make sure that you map the field to the e-mail address attribute.  And the form should be Multiple Responses enabled.

2. Then create a new landing page and assign the form you just created.  Make sure to add the "continue" tag to have it pop up on your page.

3. Now setup a new E-mail Notification that is assigned to the completion of that form.

When they complete the form, they will get an e-mail to auto-login to their account (or wherever you send them). 


Reset password from the control panel

It's fairly a regular request you might come across that your user is requesting for email reset link directly to their email account for some login related issue. You can handle this kind of request at ease from CRM Profile for that user.

For your information, you can edit any user password or send a reset email under Account Settings on their CRM profile.

Just, so you know, when you send out Newsletters it also includes login request built in. So, if you are sending the direct link through the newsletter engine it should auto-log them in if enabled.


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