We have integrated with Slack! Through PeopleVine Webhooks, we can automatically notify you as soon as a customer books an appointment, fills out a survey, or buys a product! In order to do that, you need to provide us with your Slack Incoming Webhooks URL as well as your Message that you want to get notified about.

  1. To get your Slack Incoming Webhooks URL, visit your the link below, making sure to switch out the placeholder for your Slack team.

  • https://[YOUR SLACK TEAM].slack.com/services/new/incoming-webhook

Choose what channel you would like to post to, then press "Add Incoming WebHooks Integration"

Note the Webhook URL because you will need that later.

To send a message, visit the Notification Engine in PeopleVine and select "Create a WebHook"

Select the activity you want to be notified once completed

Then paste the Webhook URL into the 'URL' bar and select POST as the method.

Next, input the text you would like to send based on the Slack message guidelines

Sending a Slack Message can be difficult at times. In order to make sure that your messages display correctly, feel free to check out the documentation from Slack here.

Here's a sample body message to post to slack:

{"channel":"#channel_name","username":"PeopleVine","text":"Hi, this is PeopleVine notifying you that an order was placed.","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png"}

Please note that the "channel" parameter can either be a specific channel that you would like to post to, or a specific user. Just be sure to include the "#" or "@".

We have created several templates for you to use, feel free to copy and paste these into your Slack Webhook:

Someone has booked an appointment:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} booked an appointment for {@[email protected]}! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} booked an appointment for {@[email protected]}!","title_link":"{@[email protected]}","text":" for details!"}]}

Someone has participated in a contest:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} entered {@[email protected]}! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} entered {@[email protected]}","title_link":"{@[email protected]}","text":" for details!"}]}

Someone has redeemed a coupon:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} just redeemed the {@[email protected]} coupon! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} just redeemed the {@[email protected]} coupon!","title_link":"{@[email protected]}","text":" for details!"}]}

When you have a new customer:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} is a new customer! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} is a new customer!","title_link":"{@[email protected]}","text":" for details!"}]}

Someone has registered to an event:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} registered for {@[email protected]}! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} registered for {@[email protected]}!","title_link":"{@[email protected]}","text":" for details!"}]}

Someone has said they are attending an event:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} just confirmed attendance for {@[email protected]}! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} just confirmed attendance for {@[email protected]}!","title_link":"{@[email protected]}","text":" for details!"}]}

Someone has activated a membership:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} activated a memberhsip for {@[email protected]}! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} activated a memberhsip for {@[email protected]}!","title_link":"{@[email protected]}","text":" for details!"}]}

Someone has registered for a Loyalty Program:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} registered for {@[email protected]}! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} registered for {@[email protected]}!","title_link":"{@[email protected]}","text":" for details!"}]}

Failed payment for a membership:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"Uh-oh, {@[email protected]} {@[email protected]}'s membership payment failed for {@[email protected]}! Click here for details –> {@[email protected]}","color":"#99DC33","title":"Uh-oh, {@[email protected]} {@[email protected]}'s membership payment failed for {@[email protected]}!","title_link":"{@[email protected]}","text":" for details!"}]}

Reactivation of a membership:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} reactivated their {@[email protected]} membership! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} reactivated their {@[email protected]} membership!","title_link":"{@[email protected]}","text":" for details!"}]}

Successful membership payment:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"You received a payment from {@[email protected]} {@[email protected]} for their {@[email protected]} membership! Click here for details –> {@[email protected]}","color":"#99DC33","title":"You received a payment from {@[email protected]} {@[email protected]} for their {@[email protected]} membership!","title_link":"{@[email protected]}","text":" for details!"}]}

Successful membership scan:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} just checked in using their {@[email protected]} membership! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} just checked in using their {@[email protected]} membership!","title_link":"{@[email protected]}","text":" for details!"}]}

Successful renewal of membership:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} just renewed their {@[email protected]} membership! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} just renewed their {@[email protected]} membership!","title_link":"{@[email protected]}","text":" for details!"}]}

You received a message:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"You received a text message from {@[email protected]} {@[email protected]}! Click here for details –> {@[email protected]}","color":"#99DC33","title":"You received a text message from {@[email protected]} {@[email protected]}!","title_link":"{@[email protected]}","text":" for details!"}]}

Someone placed an order:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} just placed order for ${@[email protected]}! Click here for details –> {@cont[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} just placed order for ${@[email protected]}!","title_link":"{@[email protected]}","text":" for details!"}]}

Someone was rewarded points:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} was rewarded points for {@[email protected]}! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} was rewarded points for {@[email protected]}!","title_link":"{@[email protected]}","text":" for details!"}]}

Someone won a prize:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} won a prize in the {@[email protected]} contest! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} won a prize in the {@[email protected]} contest!","title_link":"{@[email protected]}","text":" for details!"}]}

Someone purchased a specific product:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} just purchased {@[email protected]}! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} just purchased {@[email protected]}!","title_link":"{@[email protected]}","text":" for details!"}]}

Someone left a new review:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} just left a new review on {@[email protected]}! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} just left a new review on {@[email protected]}!","title_link":"{@[email protected]}","text":" for details!"}]}

Subscription payment failed:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"Uh-oh, {@[email protected]} {@[email protected]}'s subscription payment failed for {@[email protected]}! Click here for details –> {@[email protected]}","color":"#99DC33","title":"Uh-oh, {@[email protected]} {@[email protected]}'s subscription payment failed for {@[email protected]}!","title_link":"{@[email protected]}","text":" for details!"}]}

Subscription payment received:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"You received a payment from {@[email protected]} {@[email protected]} their {@[email protected]} subscription! Click here for details –> {@[email protected]}","color":"#99DC33","title":"You received a payment from {@[email protected]} {@[email protected]} their {@[email protected]} subscription!","title_link":"{@[email protected]}","text":" for details!"}]}

Subscription to service is renewed:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} renewed their {@[email protected]} subscription! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} renewed their {@[email protected]} subscription!","title_link":"{@[email protected]}","text":" for details!"}]}

Someone subscribed to a service:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} subscribed to {@[email protected]}! Click here for details –> {@controlLin[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} subscribed to {@[email protected]}!","title_link":"{@[email protected]}","text":" for details!"}]}

Someone subscribed to a membership:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} subscribed to the {@[email protected]} membership! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} subscribed to membership number {@[email protected]}!","title_link":"{@[email protected]}","text":" for details!"}]}

Someone completed a survey:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} completed the {@[email protected]} survey! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} completed the {@[email protected]} survey!","title_link":"{@[email protected]}","text":" for details!"}]}

Someone purchased a ticket to an event:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} just purchased tickets to {@[email protected]}! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} just purchased tickets to {@[email protected]}!","title_link":"{@[email protected]}","text":" for details!"}]}

Completed transaction:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"Transaction #{@[email protected]} has successfully processed! Click here for details –> {@[email protected]}","color":"#99DC33","title":"Transaction #{@[email protected]} has successfully processed!","title_link":"{@[email protected]}","text":" for details!"}]}

Someone was assigned an attribute:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"{@[email protected]} {@[email protected]} was assigned the '{@[email protected]}' attribute! Click here for details –> {@[email protected]}","color":"#99DC33","title":"{@[email protected]} {@[email protected]} was assigned the _{@[email protected]}_ attribute!","title_link":"{@[email protected]}","text":" for details!"}]}

CRM: Registered as Admin:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"CRM: {@[email protected]} {@[email protected]} was registered as an Admin! Click here for details –> {@[email protected]}","color":"#99DC33","title":"CRM: {@[email protected]} {@[email protected]} was registered as an Admin!","title_link":"{@[email protected]}","text":" for details!"}]}

CRM: Registered as Affiliate:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"CRM: {@[email protected]} {@[email protected]} was registered as an Affiliate! Click here for details –> {@[email protected]}","color":"#99DC33","title":"CRM: {@[email protected]} {@[email protected]} was registered as an Affiliate!","title_link":"{@[email protected]}","text":" for details!"}]}

CRM: Registered as Business Contact:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"CRM: {@[email protected]} {@[email protected]} was registered as a Business Contact! Click here for details –> {@[email protected]}","color":"#99DC33","title":"CRM: {@[email protected]} {@[email protected]} was registered as a Business Contact!","title_link":"{@[email protected]}","text":" for details!"}]}

CRM: Registered as Customer:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"CRM: {@[email protected]} {@[email protected]} was registered as a Customer! Click here for details –> {@[email protected]}","color":"#99DC33","title":"CRM: {@[email protected]} {@[email protected]} was registered as a Customer!","title_link":"{@[email protected]}","text":" for details!"}]}

CRM: Registered as Dealer:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"CRM: {@[email protected]} {@[email protected]} was registered as a Dealer! Click here for details –> {@[email protected]}","color":"#99DC33","title":"CRM: {@[email protected]} {@[email protected]} was registered as a Dealer!","title_link":"{@[email protected]}","text":" for details!"}]}

CRM: Registered as Distributor:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"CRM: {@[email protected]} {@[email protected]} was registered as a Distributor! Click here for details –> {@[email protected]}","color":"#99DC33","title":"CRM: {@[email protected]} {@[email protected]} was registered as a Distributor!","title_link":"{@[email protected]}","text":" for details!"}]}

CRM: Registered as Employee:

{"username":"PeopleVine","icon_url":"http://cdn.peoplevine.com/media/232/email-signature/pv_email_leaves.png","attachments":[{"fallback":"CRM: {@[email protected]} {@[email protected]} was registered as an Employee! Click here for details –> {@[email protected]}","color":"#99DC33","title":"CRM: {@[email protected]} {@[email protected]} was registered as an Employee!","title_link":"{@[email protected]}","text":" for details!"}]}
Did this answer your question?