New Feature Release: Enhanced Tax Configuration
Peoplevine launches a new tool for managing taxes across subscriptions, events, appointments/reservations, and retail items, supporting more granular, compliant, and region-specific configurations.
What This Means for Members
Accurate, transparent pricing: Members are charged the correct tax rate for each of your services and amenities, minimizing surprises at checkout.
VAT-Inclusive pricing display: For international users, pricing can now reflect local conventions with tax-inclusive displays.
What This Means for Operators
Granular tax configuration: Set category-specific tax rates for subscriptions, events, services, and eCommerce items.
Item-level tax rules: Apply precise tax rates at the individual product or service level, removing reliance on default/global settings.
Tax groups and bundling: Combine tax rules and control how tax is shown, either included in or added to the displayed price.
Key Features at a Glance
Default tax settings by category
Enterprise portal tax behavior
Advanced tax features (new portal only):
Individual tax rules
Tax groups
Custom mapping
How Do I Get Started?
To activate advanced tax features, contact your Peoplevine account representative to upgrade to the new Member Portal 3.0. Then, configure tax rules and groups via Company → Accounting → Tax Rules / Tax Groups, and assign them to items as needed.
New Feature Release: Item-Specific Discount Codes with Micros POS
Peoplevine is introducing Item-Specific Discount Codes with Micros POS - a solution for venues that want greater control over how they reward their members.
What This Means for Members
Tailored discounts by membership tier: Local members can receive full benefits, e.g. 10% off food and alcohol, while global members get food-only discounts.
Seamless and reliable benefit application: Discounts are automatically applied, ensuring a consistent experience without manual input.
What This Means for Operators
Driving member satisfaction: Automatically apply tier-specific discounts at the POS.
Simplified staff workflow: No more manual overrides, reducing errors and delays.
Operational consistency: Ensures tier-based discount enforcement, preventing unauthorized perks.
Key Features at a Glance
Multiple discount code capability
Granular discount rules
Updated membership perks module
Real-time POS sync
How do I Get Started?
Create distinct, item(s)-specific discounts in Micros EMC with the correct discount percentages and input the assigned numeric code into the POS Discount Code (Micros Only) field within the desired Membership type in Peoplevine.
New Feature Release: Self-Service Membership Cancellation
Self-Service Membership Cancellation is now available for clubs seeking to empower members with direct control over their subscriptions while minimizing administrative overhead.
What This Means for Members
Control and convenience: Members can cancel memberships independently via the portal.
Clear expectations: Members continue to receive benefits through their final billing cycle.
What This Means for Operators
Reduced admin workload: Fewer support tasks for your team.
Operational visibility: Cancellation dates are tracked in CRM profiles.
Policy compliance: Ensures standardized, delay-free processing.
Key Features at a Glance
Self-Signup enabled memberships
In-portal cancellation option
Automated back-end Handling
Email notifications (if configured)
To enable this feature, first, contact your Peoplevine account representative to upgrade to the new Member Portal 3.0. Then, by toggling “Allow subscribers to cancel via My Account” within the Subscription Service settings tied to your membership plans. Ensure signup settings are set to “Public” or “Private” (not Full Service/Admin Only) for full functionality.
New Feature Release: Newsletter Archiving
Peoplevine introduces the Archived (Hidden) Status for newsletters, offering a streamlined way to manage public content visibility while preserving internal access.
What This Means for Members
Cleaner content experience: Members only see current, relevant newsletters, improving navigation and clarity.
What This Means for Operators
Newsletter archive (hidden) status: Keep your communication archive clean and internally accessible, without deleting records.
Key Feature at a Glance
Archived (hidden) newsletter status
How Do I Get Started?
To archive a newsletter, go to Newsletters → Edit, change the status to “Archived (Hidden)”, and click Update. Archived newsletters are removed from member view but remain accessible to admins.