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Hide Items on PDF Receipts and Online Receipts
Hide Items on PDF Receipts and Online Receipts

Learn how to hide certain products from showing up in the customer's view.

Updated over 2 months ago

As a business owner, you may have certain information that you do not want your customers to see when they view their transactions and/or orders in the member portal. This could include sensitive details such as presentation, directions, or other internal information. Fortunately, with an integrated POS system, you have the ability to hide this information from your customers. Here's how:

  1. Go to the Control Panel

  2. Find the order that you are seeing this product on.

  3. Find the product and click on it to view the product menu


     4.  Click to edit the product
     5.  Change the product status to "Not Available for Purchase"

      6.  Update the product to save your settings.

By setting this status, you will be hiding this product from all public facing places including their My Account and any PDF receipts they receive.

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