Auto charge for services and prevent invoices from going unpaid. Follow this article to see how you can monitor your Account Receivables and ensure you are paid on time.
Managing your account receivables effectively is crucial for maintaining healthy cash flow. An aging report helps you track overdue invoices and take necessary actions.
Navigate to 'Reports'> accounts receivables.
This will show you an aging debtors list, organised by highest debt to lowest.
Apply date parameters to generate an aging report of past due invoices to gain control over your account receivables. We recommend leveraging our automated payments flow to manage your debtors.
You can also find this report within the Reporting Dashboard.
or by going to https://control.peoplevine.com/reporting/receivables.
Automatically sweep open invoices every month
Enable the auto-sweep to automatically close out the open invoices on the 5th of each month. The sweep will collect invoices generated last month and the 12 months prior to that. E.g. your sweep on March 5th will process invoices generated between Feb last year and Feb this year.
It will accumulate all open invoices and charge it to any payment method on file, unless you have a different processor for F&B orders.
We will process all open invoices into a single charge and mark all invoices as paid. You can enable email triggers to notify your customers of the charge.
Please note that the auto-sweep date cannot be changed to another day of the month.
Handling Exceptions
When the monthly job runs, the payments will show up in the "View Transactions" section and flagged as status "payment". This will signify that a payment was made, however the original transactions (that were invoiced) will now reflect as processed and add to your overall totals. The payment is merely for reference and/or refunds.
If their end of month payment fails, you can view this by going to the CRM and viewing all notes. Then search by Note Type: Billing Related to get a list of people who failed.
If you would like to reprocess these charges, view their CRM profile, click on view their transactions and filter by Invoices only.
When doing this, you will now see a button to process all payments.
