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How to change the customer on a processed Order?
How to change the customer on a processed Order?

Frequently asked question, what if you need to change the customer on an already processed order in Order History?

Updated over 4 years ago

When the situation arises that you need to change the customer profile on an already processed Order, just do the following and you will be fine.

  • Go to Sell > Order History > find that specific order which was charged to the wrong customer

  • Then click on Change Customer on the Order Receipt and find the customer you want to add instead. You may need to process or refund associated payments.

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