FAQ

Helps and Tips for some of our more Frequently Asked Questions

Jordan Gilman avatarFrank Calabrese avatarIswarya Sekar avatar
4 authors32 articles
How do I change my company info?
How to change a membership ID number
How to charge a failed subscription
How do I manage user accounts?
How do I update my user profile and contact info (e.g. email address)?
FAQ: Sevenrooms
Where do responses to my contact us go to?
How do I set up a new client with Peoplevine?
Application Error Message
How to configure a Webhook and add Form fields value into a Blog post based on Webhook activity?
Why am I not seeing my rewards when I post something on social?
What to do when there is an old Membership program visible on the /memberships page
How to change the customer on an Invoice?
How to change the customer on a processed Order?
Trouble with your URL?
How to include Google Analytics on your events page?
How to charge a member from the control panel?
Why is Membership Subscription for next Billing Date is skipping ahead a year?
Why is your Newsletter Images are getting auto cropped?
How do you edit any existing Newsletter?
Have you ever experienced CC charging issues on any member?
Things to look out for, when setting up any scheduler.
What happens when you share a ticket with anyone?
How to make an event a Member only event?
How to make a membership totally free of cost?
How can we add COF(Card On File) and individual house accounts for 2nd / sub members?
Q&A: Are you facing issues to check in any specific member?
Q&A: Are you looking to setup partners to access schedulers?
Tax isn't calculating in the Virtual POS
Why can't I see my changes after saving/uploading them?
Why can't I see the image I just uploaded?