This guide is available in video format:
This article will guide you through the process of logging in, navigating, and using the features of your account on the PeopleVine platform.
Step 1:
At the login screen, select either the Americas or EMEA region based on your Control panel login. If you use control.peoplevine.com, select Americas. If you use control.peoplevine.co.uk, select EMEA.
Step 2:
Enter your email address and password. After your initial login, you'll have the option to use face ID for future logins.
Step 3:
Once logged in, you'll see a list of all companies you have access to with your account.
Step 4:
Choose the company you want to access. In this example, we're logging into citiclub.
Step 5:
You'll land on the Arrive screen. This is where you'll see recent check-ins at your club.
Step 6:
You can view check-ins in either card view or table view. The table view offers a more condensed view of check-ins.
Step 7:
Use the search function to find specific check-ins. For example, you can search for "Tom" to see all his recent check-ins.
Step 8:
If you have multiple check-in apps installed at your club, you can select a specific location.
Step 9:
Set a time filter to view check-ins from a specific date. Use the date picker to select or deselect dates.
Step 10:
Use filters to view check-ins from members, guests, or everyone. You can also see a total count of check-ins in this view.
Step 11:
Each check-in card provides information about the check-in source, quick actions like adding a note or a guest, the member's name, membership details, member ID, and check-in time and type.