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Logging in and Arrived List

Updated this week

This guide is available in video format for people who have difficulty reading

This article will guide you through the process of logging in, navigating, and using the features of your account on the PeopleVine platform.

Step 1:

At the login screen, select either the Americas or EMEA region based on your Control panel login. If you use control.peoplevine.com, select Americas. If you use control.peoplevine.co.uk, select EMEA.

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Step 2:

Enter your email address and password. After your initial login, you'll have the option to use face ID for future logins.

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Step 3:

Once logged in, you'll see a list of all companies you have access to with your account.

Step 4:

Choose the company you want to access. In this example, we're logging into citiclub.

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Step 5:

You'll land on the Arrive screen. This is where you'll see recent check-ins at your club.

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Step 6:

You can view check-ins in either card view or table view. The table view offers a more condensed view of check-ins.

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Step 7:

Use the search function to find specific check-ins. For example, you can search for "Tom" to see all his recent check-ins.

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Step 8:

If you have multiple check-in apps installed at your club, you can select a specific location.

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Step 9:

Set a time filter to view check-ins from a specific date. Use the date picker to select or deselect dates.

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Step 10:

Use filters to view check-ins from members, guests, or everyone. You can also see a total count of check-ins in this view.

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Step 11:

Each check-in card provides information about the check-in source, quick actions like adding a note or a guest, the member's name, membership details, member ID, and check-in time and type.

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