To ensure your club delivers a seamless and optimized experience for members, follow these best practices when managing your Member Portal. These recommendations improve search accuracy, content visibility, and design consistency across devices
1.Scheduler Start Time
What It Is:
The Scheduler Start Time is a setting within each scheduler that defines the default search time when a member views availability.
Best Practice:
If a scheduler's availability always begins at a fixed time (e.g., 2:00 PM), set the Scheduler Start Time to match that time.
Avoid using "Current Time" as the default unless availability varies day-to-day or is on-demand.
Why It Matters:
Improves search results accuracy for members.
Prevents confusion when no availability shows because the search is starting at the wrong time.
2. Nominate a Member – Direct Link
What It Is:
The “Nominate a Member” page now has a dedicated URL that can be used in emails, marketing, or on boarding flows.
Direct Link: /account/memberships/nominate
Best Practice:
Include this link in member communications to drive engagement and simplify the nomination process.
3. Image Dimensions & Aspect Ratios
What It Is:
Proper image sizing ensures content is displayed consistently and professionally across devices.
Best Practices:
For card-style images—such as those used in directory cards, blog tiles, and event thumbnails—the recommended aspect ratio is 16:9.
For banner-style images, such as hero images or page headers, use a 3:1 aspect ratio.